Ratings & Reviews

Overall Rating

3
(6 reviews)
66.7% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Brianna Y. - |Recommended: NoUnprofessional, Dirty , Unsafe — I would tell them to be prepared for the unsanitary buildings and the lack of communication from the office regarding concerns like drunk men dead squirrels in the apartment buildings . Over priced for all the problems you will have .
response from property -Hello Brianna, We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! The Bartlett Lakes Management Team
submitted by Jose P. - |Recommended: YesWe had an issue with mice that had been reoccurring since we moved in. Jose, took multiple trips out to our apartment and did everything he could possibly think of until he was able to resolve the issue. He truly cares about the residents and I have seen him working hard around the complex. He is top class.
response from property -Jose, thank you for reviewing and recommending our community! We'd like to apologize for the challenges you've described. We are happy to know that Jose, was able to resolve this issue with no reoccurrences. We strive to make our community a great place to live and Jose's consistency in solving the problem, is a perfect example of our dedication to our residents. He is top class and we are glad he is apart of our team. We value you, and your satisfaction. If you have any concerns, contact us as soon as possible. Please call us at (630) 289-2951. Best, The Bartlett Lakes Management Team!
submitted by Patricia R. - |Recommended: NoNot Great. — Not so great neighbors upstairs keep on running and stomping all day starting at 5am everyday the walls are so thin it feels like the floor is going to fall on us.
submitted by Edna U. - |Recommended: YesGreat Place — Quiet friendly
response from property -Thank you for taking time to rate our community. We are so pleased that you are enjoying your stay with us . We appreciate your feedback. Take care, Bartlett Lakes
submitted by Nelson M. - |Recommended: YesComodidad Y Confort — Tranquilidad, espacios amenos y calidad de servicio
response from property -Thank you for taking the time to complete a review. We appreciate your feedback and kind words. If you ever need anything, please do not hesitate to contact us. We are here to help anyway we can.
submitted by Rashithulla K. - |Recommended: YesMuch Better Than Previous Careless Management — New management is amazing. This management actually has 2020 mentality and not 1970. It’s like going from hell to heaven. Wonderful experience so far. Would highly recommend living here. Also the new painting they’re doing is nice, looks luxurious.
response from property -Thank you Rashithulla for your feedback! We are glad that you are enjoying all the improvements since we started managing Bartlett Lakes. We strive to provide exemplary service to our residents and guests.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Bartlett Lakes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Bartlett Lakes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose