|Recommended: YesBest Place To Live — Property staffs are great people. Very helpful.
Thank you for your kind words, we try our best.
|Recommended: NoUnprofessional, Dirty , Unsafe — I would tell them to be prepared for the unsanitary buildings and the lack of communication from the office regarding concerns like drunk men dead squirrels in the apartment buildings . Over priced for all the problems you will have .
Hello Brianna, We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! The Bartlett Lakes Management Team
|Recommended: YesWe had an issue with mice that had been reoccurring since we moved in. Jose, took multiple trips out to our apartment and did everything he could possibly think of until he was able to resolve the issue. He truly cares about the residents and I have seen him working hard around the complex. He is top class.
Jose, thank you for reviewing and recommending our community! We'd like to apologize for the challenges you've described. We are happy to know that Jose, was able to resolve this issue with no reoccurrences. We strive to make our community a great place to live and Jose's consistency in solving the problem, is a perfect example of our dedication to our residents. He is top class and we are glad he is apart of our team. We value you, and your satisfaction. If you have any concerns, contact us as soon as possible. Please call us at (630) 289-2951. Best, The Bartlett Lakes Management Team!
|Recommended: NoNot Great. — Not so great neighbors upstairs keep on running and stomping all day starting at 5am everyday the walls are so thin it feels like the floor is going to fall on us.
|Recommended: YesGreat Place — Quiet friendly
Thank you for taking time to rate our community. We are so pleased that you are enjoying your stay with us . We appreciate your feedback. Take care, Bartlett Lakes
|Recommended: YesComodidad Y Confort — Tranquilidad, espacios amenos y calidad de servicio
Thank you for taking the time to complete a review. We appreciate your feedback and kind words. If you ever need anything, please do not hesitate to contact us. We are here to help anyway we can.
|Recommended: YesMuch Better Than Previous Careless Management — New management is amazing. This management actually has 2020 mentality and not 1970. It’s like going from hell to heaven. Wonderful experience so far. Would highly recommend living here. Also the new painting they’re doing is nice, looks luxurious.
Thank you Rashithulla for your feedback! We are glad that you are enjoying all the improvements since we started managing Bartlett Lakes. We strive to provide exemplary service to our residents and guests.